Effective Date: October 21, 2024

Earthy Tales Organics Pvt. Ltd. is committed to protecting your privacy. As the licensed owner of the Earthy Tales brand and the website www.earthytales.in, this Privacy Policy outlines how your personal data is collected, used, and shared. Please read this policy carefully. By using the website, you agree to the collection, use, and sharing of your information as described below.

1. Information We Collect

During your interaction with our platform, we may collect the following personally identifiable information (PII):

• Contact Information: Name, email address, phone number, alternate contact details, and postal code.
• Demographics: Age, gender, occupation, education, and address.
• Browsing Behavior: Pages visited, links clicked, time spent on the website, and access frequency.
• Transaction History: Details of the purchases made, including payment and delivery information.

Additionally, we collect non-personal data like cookies, IP addresses, and browser types to enhance your browsing experience and provide relevant advertisements.

2. How We Collect Your Information

We collect your information through:

• Voluntary actions: Account registration, surveys, and feedback forms.
• Cookies and tracking technologies:
  • First-party cookies for platform functionality and analytics (e.g., Google Analytics).
  • Third-party cookies from services such as Google Ads for tailored advertisements.
• Third-party links: While our site may link to external websites, we are not responsible for their privacy practices.

3. Use of Your Information

We use the collected information to:

• Provide a personalized experience on our platform.
• Process your transactions and fulfill orders.
• Send promotional offers, newsletters, and updates.
• Improve our products and services through customer feedback and surveys.
• Analyze customer behavior for internal research and statistical purposes.
• Display targeted advertisements through the Google Ad network and other channels.

Note: You may opt out of Google Analytics for Display Advertising and customize your ad preferences via the Google Ads Preferences Manager.

4. Data Sharing and Disclosure

• We do not rent, sell, or share your personal information with third parties, except as required for order fulfillment or legal compliance.
• We may share aggregated, non-identifiable data with partners for research, marketing, and product development purposes.
• Your information may be disclosed if required by law, court order, or government authority to comply with legal processes or defend legal claims.

5. How We Protect Your Information

• We use industry-standard encryption and security protocols to protect your data.
• Regular audits and monitoring ensure data safety from unauthorized access, breaches, and misuse.
• Despite our best efforts, no system is entirely secure. In the unlikely event of a data breach, we will notify you promptly.

6. Managing Your Information

• Updating Your Information: You can update or correct your personal details via your Earthy Tales account.
• Lost Access Details: If you lose access to your account, email us at support@earthytales.in for assistance.
• Communication Preferences: You can opt out of promotional emails, SMS, and WhatsApp messages by contacting our support team.

7. Cookie Policy

We use cookies to:

• Understand your preferences and enhance your user experience.
• Track website performance and provide tailored content.
• Deliver relevant ads based on your browsing behavior.
  You can control or disable cookies through your browser settings, although this may impact site functionality.

8. Policy Updates

Earthy Tales Organics Pvt. Ltd. reserves the right to amend or update this policy as required. Any changes will be effective immediately upon posting on the website. We encourage you to review the Privacy Policy periodically.

9. Governing Law and Jurisdiction

All matters related to this Privacy Policy are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of Delhi courts.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

• Support Email: support@earthytales.in
• Phone: 9311825942

Thank you for trusting Earthy Tales. We value your privacy and are committed to maintaining the confidentiality of your personal information.